The link to a resource doesn't work

You can't access particular links through our library catalogue


Answer

Often this can be a problem with your browser or your cookies, particularly if it is just a single item or database. If you cannot access any resource through our Library catalogue please contact the Library - library@sussex.ac.uk 

In the first instance, we recommend that you use Google Chrome as you internet browser - Safari and Microsoft Edge can cause some problems.

The next thing is to make sure you are following links directly from our Library Search: https://www.sussex.ac.uk/library/search, as this will eliminate authentication problems.

If you are still having problems, try using an incognito window or clear your cache and cookies - a shortcut is Ctlr+Shift+Del (Windows) and Command+Shift+Del (Mac). 
 

  • Last Updated Jul 09, 2024
  • Views 6
  • Answered By Simon Polton-Gower

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